Pubg steam11/8/2023 (If you receive an error message please let us know what it says) Not being specific or exact with your information can prolong troubleshooting) (Be as specific with this information as you can. (approximately at what date did this start) If you have tried some all of the necessary troubleshooting techniques and the issue still persists, please open a Support ticket located here:, then please provide the following template: Click on Comparability Tab and click Disable Fullscreen Optimization Select TslGame.exe and right click and select properties.ģ. Go to this directory: Steam\steamapps\common\PUBG\TslGame\Binaries\Win64Ģ. While overclocking hardware (CPU, RAM, GPU) can be beneficial for in-game performance, running hardware outside the manufacturer's recommended settings can cause multiple different issues such as memory or file corruption and for troubleshooting purposes should be removed (through the systems BIOS).ġ. In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBGĦ. Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exeĥ. Type in %localappdata% and then press Enter or OKĤ. A window will pop up asking for confirmation, click on DeleteĢ. Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstallģ. To fix this we need to completely uninstall PUBG and associated files.Ģ. Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. For this we recommend using Display Driver Uninstaller, head to their website for instructions and the application It is also worth noting that sometimes a complete uninstall and clean reinstall of your drivers can be beneficial to eliminating the drivers as being the cause of an issue. AMD: Go to the AMD website and autodetect or manually select your driver. NVIDIA: If installed GeForce Experience can be used to check and update the drivers automatically or you can visit to do it manually. When graphics drivers become corrupt or outdated, they can cause all types of issues - make sure your drivers are on the latest version. Allow updates to complete and restart your computer Type in ms-settings:windowsupdate for Windows 10 users or wuapp.exe for older Windows installs and press Enter or OKĤ. Keeping your Windows up to date also keeps you protected from any security issues found in previous versions, so in general it’s just a good idea.Ģ. Windows updates include a whole host of backend services which PUBG requires to be in place for it to run correctly. Click on the Local Files tab and then Verify Integrity of Game Files Remove all text from the input box and press OKįiles can become corrupt, accidentally deleted, or just magically disappear, this will check the files and replace them if necessary.ģ. Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select PropertiesĤ. We recommend removing all of these to ensure they are not the cause of any issues.Ģ. When we were in early access, players recommended all types of Steam launch commands to improve performance.
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